The Astro C40 wireless controller is an excellent gaming controller designed for a PS4 gaming console. However, it can work on PS4 games on PS5.
Sometimes, gamers encounter connectivity issues for many reasons, and the solutions vary from case to case.
However, there are standard troubleshooting steps to fix the connectivity issues of the Astro C40 wireless controller with PS5. Let us shed some light on a few essential steps in this regard.
To troubleshoot connectivity issues with an Astro C40 Wireless Controller and PS5, try the following steps:
- Make sure the controller is in wireless mode and press the PlayStation button once to switch on the controller.
- Check if the controller’s firmware is up to date. If not, update the firmware using the C40 TR Configuration Software from the Astro Gaming website.
- If the controller is not connecting, try resetting the controller by pressing the small hole on the back of the controller with a paperclip.
- Make sure the controller is within range of the PS5 and that no obstructions are blocking the signal.
- If the controller is still not connecting, try connecting it to the PS5 using a USB Type-C to USB Type-A adapter.
- If none of the above steps work, try resetting the PS5 by turning it off and unplugging it for a few minutes and plugging it back in, and turning it on again to see if it works.
- If you are still experiencing issues, try contacting Astro Gaming customer support for further assistance.
Note that the Astro C40 controller can only be used to play PS4 games on the PS5. For PS5 games, a third-party adapter is required to connect the controller to the PS5. Additionally, PS4 controllers do not work with PS5 games.
How to Reset Astro C40 Wireless Controller to Factory Settings
To reset an Astro C40 Wireless Controller to factory settings, follow these steps:
- The controller will power off and then restart, indicating that it has been reset to its factory settings.
Alternatively, you can use the C40 TR Configuration Software from the Astro Gaming website to reset the controller to its factory settings. To do this, follow these steps:
- Download and install the C40 TR Configuration Software from the Astro Gaming website.
- Connect your controller to your computer using the included USB cable or USB wireless transmitter.
- Open the C40 TR Configuration Software and select “Restore to Default” under the “Settings” tab.
- Follow the on-screen instructions to reset the controller to its factory settings.
Note that resetting the controller to its factory settings will erase all custom configurations and settings that you have set up on the controller.
How to Re-pair Astro C40 Wireless Controller after Resetting to Factory Settings
To re-pair an Astro C40 Wireless Controller after resetting to factory settings, follow these steps:
- Turn on the PS4 or PS5 console.
- Make sure the controller is in wireless mode by sliding the switch on the back of the controller to the right.
- Press and hold both the Start and Share buttons on the controller simultaneously for 5 seconds. The controller will enter pairing mode and the light bar will start flashing.
- On the PS4 or PS5 console, go to Settings > Devices > Bluetooth Devices.
- Select “Wireless Controller” from the list of available devices.
- Wait for the controller to connect to the console. Once connected, the light bar on the controller will stop flashing and remain lit.
If you are still having trouble pairing the controller, try resetting the controller again by holding down the power button and home button at the same time for about 6-7 seconds.
Then, repeat the steps above to re-pair the controller with the console. Note that the Astro C40 controller can only be used to play PS4 games on the PS5. For PS5 games, a third-party adapter is required to connect the controller to the PS5.
Additionally, PS4 controllers do not work with PS5 games, and that’s the way it is.